EP9 Chris Bernat on "Top 5 KPIs" and "Multiple Price Lists"
September 28, 2018 - On the ninth Shirt Lab Answer Series podcast guest Chris Bernat answers questions on the "Top 5 KPIs" and "Multiple Price Lists".
Shirt Lab Answer Series, Marshall Atkinson, Chris Bernat, Tom Rauen, Sales, Marketing, Vapor Apparel, Top KPIs, Price Lists, Multiple
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Shirt Lab Answer Series Chris Bernat

EP9 Chris Bernat on “Top 5 KPIs” and “Multiple Price Lists”

In the ninth episode of the Shirt Lab Answer Series podcast, guest Chris Bernat and Marshall Atkinson answer two listener questions: “Salesperson Compensation” and “One Person Biz Marketing”.

In this Episode, Chris and Marshall will discuss:

  • What does KPI stand for?
  • Are all businesses using the same KPIs?
  • Should you use your Error Rate?
  • What is a good percentage for Error Rate?
  • What customer-facing metrics should you use?
  • Could you use production metrics?
  • What metrics can you get from Amazon if you sell on that platform?
  • How to use end-consumer feedback?
  • What future KPIs should you use?
  • Price lists for custom printing and one for contract printing?
  • How do you change pricing on a customer when you need to increase?


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